1 General information
The awake group gmbh, Kleeweid 1, 8700 Küsnacht ("awake group"; "we"; "us") values your privacy.
This Privacy Policy explains how awake group protects your privacy and processes your personal data (or personal data of other persons that you provide to us; "personal data") when you use our website, leave your contact details, purchase our products, request information or services from us or otherwise communicate with us.
If you purchase our products, communicate with us or make use of other services from us, you declare your agreement with this data protection declaration. If you provide us with personal data of third parties, you assure us that you have informed these third parties about the processing of personal data in accordance with this privacy policy and, if necessary, have obtained their consent.
If you do not agree with any part of this Privacy Policy, you must stop using our website or communicating with us immediately. We will then no longer be able to provide you with any further information, products or services.
2 Person responsible and contact details
awake group is responsible for the data processing described in this privacy policy, unless otherwise communicated in individual cases. You can contact us as follows for data protection concerns and to exercise your rights in accordance with section 9:
awake group gmbh
Kleeweid 1
8700 Küsnacht
contact@awakemate.ch
3 Collection and processing of personal data
We collect and process personal data about you in order to conduct our business activities, provide our services and conclude and fulfill contracts. As a rule, you provide us with your personal data yourself by sending us your personal data or when you communicate with us. In some cases, we also collect your personal data ourselves or automatically, for example when you use our website. Insofar as this is not illegal, we also obtain data from publicly accessible sources, authorities or other third parties.
We collect various categories of personal data from you. Among other things, we collect personal information and contact data (e.g. name, address and e-mail address), financial data (e.g. payment data, bank data), data in connection with the use of our website and other applications (e.g. IP address and cookies) and data in connection with your order and marketing activities (e.g. registration data for our newsletter).
4 Purpose and basis of the processing of personal data
Our processing of personal data is based on different legal bases depending on the purpose of the data processing. In particular, we may process personal data if the data processing is necessary to fulfill contracts, to fulfill legal obligations or to protect legitimate interests or is based on your consent. You can revoke any consent you have given at any time. The legality of the data processing that has already taken place remains unaffected by the revocation.
5 Cookies and other technologies in connection with the use of our website
We use cookies and other technologies on our website with which we and third parties engaged by us can recognize you when you use our website and, under certain circumstances, track you over several visits. The use of these technologies enables us to better understand your behavior and preferences and to provide you with a secure, user-friendly and error-free experience.
5.1 Types of cookies
Necessary cookies: These are essential for the basic functionality of our website. They enable basic functions such as page navigation and access to secure areas of the website.
Performance and analytics cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing and advertising cookies: These cookies are used to serve ads that are relevant to you and your interests. They are also used to measure the number of ads and the effectiveness of an advertising campaign.
5.2 Cookies on our website
We use the following cookies, among others, on our website:
5.3 Providers of third-party cookies
We also use cookies from trusted third-party providers to enable certain functions on our website and to improve the user experience.
5.4 Data transfers
Some of the cookies used by us or our partners may collect data for analysis and marketing purposes. We always ensure that this data is processed securely and in accordance with data protection laws.
5.5 Deactivation options
You have the option of deactivating or deleting cookies in your browser. Please note, however, that disabling certain cookies may affect the functionality and user experience on our website.
To manage your cookie settings, you can adjust the settings in your browser or use cookie management tools.
6 Disclosure to third parties
We also transfer your personal data to third parties in connection with our contracts, the website, our services and products, our legal obligations or otherwise to protect our legitimate interests and the other purposes listed in Section 4. In particular, we disclose your personal data to the following categories of recipients Business partners, service providers, contractual partners including customers, the authorities and other persons.
As far as possible, we process your personal data in Switzerland. Under certain circumstances, your personal data may be transferred to contractual partners and service providers abroad (Germany, Austria). If a recipient of the personal data is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection law (we use the standard contractual clauses of the European Commission, supplemented to comply with Swiss law), unless the recipient is already subject to a legally recognized set of rules to ensure data protection and we cannot rely on any applicable legal exceptions.
7 Data security
We implement appropriate technical and organizational measures to safeguard the confidentiality, integrity and availability of your personal data, to protect it against unauthorized or unlawful processing and to counteract the risks of loss, unintentional alteration, unwanted disclosure or unauthorized access. Nevertheless, it is not possible to guarantee absolute protection. Furthermore, neither confidentiality nor data security can be guaranteed when communicating by e-mail.
8 Storage period
We store and process your personal data for as long as is necessary to fulfill the processing purposes described in this privacy policy or due to legal or regulatory retention obligations or insofar as we have a justified interest in longer storage and processing. This does not apply to the storage of personal data that is stored in the course of our usual operational backups.
9 Your rights
If we process your personal data, you have the rights under Swiss data protection law. In this context, subject to legal exceptions and restrictions, you have in particular the right to information, disclosure, correction, deletion or completion of your processed personal data. To assert your rights, you can contact us at the address or e-mail address given in section 2.
10 Changes
We expressly reserve the right to amend this privacy policy at any time without prior notice. The version published on our website applies.
June 2024